BSM E-money

BSM E-Money is a smart card-based prepaid card issued by BSM in cooperation with Bank Mandiri.

Benefits:

Easy and practical in making daily transactions, no need to carry cash and no hassle with change.

Terms of the products:

1. Requirements
A BSM savings account or giro

2. Price
Price of a BSM E-Money Card: Rp20,000/card

3. Features
Customers holding a BSM E-Money card can make payment transactions at Merchants in cooperation with Bank Mandiri, with the following features:

  • Top-up, balance check, balance update and BSM E-Money transaction history print-out using a BSM Card or Mandiri Debit at Mandiri ATMs, Mandiri EDC at BSM Branches, Mandiri Branches and Mandiri Merchants with a specific sign: E-Money.
  • Mandiri Merchants:
    • Merchant
      Description
      Toll City Stretch of Toll Road

      Jabodetabek & Bandung

      1. Dalam Kota Jakarta
        • Cawang-Tomang-Cengkareng
        • Cawang-Tanjung Priok-Pluit
      2. Jakarta-Cikampek-Purbaleunyi
      3. Jagorawi
      4. Cinere-Jagorawi (Cijago)
      5. Jakarta Outer Ring Road(JORR)
        Pondok Ranji-Rorotan
      6. Jakarta Outer Ring Road W2 (JORR W2)
        Meruya-Ulujami
      7. Jakarta-Tangerang
      8. Jakarta Lingkar Barat Satu (JLB)
        Kayu Besar-Meruya
      9. Cikupa-Merak
      10. Bogor Outer Ring Road(BORR)

      Cirebon

      Palimanan-Kanci (Palikanci)

      Semarang

      Semarang-Bawen

      Surabaya

      Surabaya-Gempol

      Medan

      Belawan-Medan-Tanjung Morawa (Belmera)

      Bali

      Nusa Dua-Ngurah Rai-Benoa (Bali Mandara)

      Bus

      Trans Jakarta, Trans Jogja, Batik Solo Trans

      Railway

      Commuterline Jabodetabek, Railink Medan

      Parking

      Secure Parking (selected area)
      Quality Parking (selected area)

      Fuel Oil (BBM)

      SPBU Pertamina berlogo BSM E-Money

      Shopping

      Indomaret, Alfamaret, Alfamidi, Lawson, Circle-K, Superindo, 7-Eleven, Hypermart, Family Mart

      Restaurant

      Solaria, Excelso, Es Teller 77, Holland Bakery

      Recreation

      Amazone,Waterboom Cikarang, Wonder Water World Medan

    • New Merchants are coming
    • Maximum balance: Rp1,000,000 (under the terms of Bank Indonesia)
    • Negotiable
    • Balance is stored on the chip, leaving the customers to unnecessarily put signature and enter PIN

4. Top-up transaction fees using a BSM Card

  • at ATM Mandiri: Rp.2.000
  • at EDC Mandiri: Rp.6.500

5. Top-up Procedure

  • BSM e-money top-up procedure at Mandiri ATM
    Using a BSM Card: Menggunakan kartu mandiri debit: BSM e-money top-up procedure at BSM EDC/Bank Mandiri Branches or Retail Merchants
    Using a BSM Card:

      Using a Mandiri Debit Card:

      • Insert your BSM Card into the Mandiri ATM
      • Enter your BSM Card PIN
      • Choose from the menu option: Other Transaction
      • Choose from the menu option: Others
      • Choose from the menu option: Mandiri E-Money
      • Choose the amount you wish to top up by pressing the amount button or other amount button.
      • Confirm the amount you wish to top up, if yes, press “Yes”.
      • Put your BSM E-Money card into the card reader with E-Money sign
      • Choose the type of account
      • Transaction is successful, a receipt comes out of the ATM and the balance in the BSM E-Money card is credited.
      • Keep the receipt as proof of your transaction.
      • Insert your Mandiri Debit card into the Mandiri ATM
      • Enter your Mandiri Debit card PIN
      • Choose from the menu option: Electronic Money
      • Choose from the menu option: Mandiri E-Money
      • Choose from the menu option: Top-up
      • Choose the amount you wish to top up by pressing the amount button or other amount button.
      • Confirm the amount you wish to top up, if yes, press “Yes”
      • Put your BSM E-Money card into the card reader with E-Money sign
      • Transaction is successful, a receipt comes out of the ATM and the balance in the BSM E-Money card is credited
      • Keep the receipt as proof of your transaction.
      • Press Menu
      • Choose Prepaid, press OK
      • Choose Top-Up, press OK
      • Choose the amount you wish to top up by pressing the amount button or other amount button
      • Choose source: “Joint ATM”
      • Swipe the BSM Card through the Mandiri EDC machine
      • Check the transaction details and if correct, enter your BSM Card PIN
      • Put your BSM E-Money card into the card reader with E-Money sign
      • Transaction is successful, a receipt comes out of the ATM and the balance in the BSM E-Money card is credited.
      • Press Menu
      • Choose Prepaid, press OK
      • Choose Top-Up, press OK
      • Choose the amount you wish to top up by pressing the amount button or other amount button
      • Choose source: “Mandiri”
      • Swipe the BSM Card through the Mandiri EDC machine.
      • Check the transaction details and if correct, enter your BSM Card PIN
      • Put your BSM E-Money card into the card reader with E-Money sign
      • Transaction is successful, a receipt comes out of the ATM and the balance in the BSM E-Money card is credited.
  1. Complaint Procedures for BSM E-MoneyShould you have enquiries or in case of a dispute over a BSM E-Money top-up transaction using a BSM Card, the Card Holder can file a complaint in writing and/or verbally to BSM Call 14040 and Mandiri Call 14000, or the nearest BSM and Bank Mandiri Branch.